Privacy Policy

Last updated: 13 November 2026

This Privacy Policy explains how PLAYDOS SL ("we", "us") handles personal data when you visit playdos.app or use our mobile applications (the "Services"). We process personal data in line with the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD).

1. Data controller

PLAYDOS SL, Calle Nuredduna 1, Piso 3 B, 07006 Palma, Spain, registration no. 510756794. Contact: hola@playdos.app.

2. Data we collect

• Data you give us - your email address and the content of your message when you contact us.
• Device and usage data - device model, operating system version, app version, language, crash reports and anonymous usage statistics.
• Purchase data - if an app offers in-app purchases, payments are processed by Apple. We receive only a confirmation of the transaction, never your card details.

We do not collect precise location, contacts, photos or health data unless an app clearly asks for it and you agree.

3. Why we use it and legal basis

• To provide and maintain the Services (performance of a contract, Art. 6(1)(b) GDPR).
• To fix errors and improve stability (legitimate interest, Art. 6(1)(f)).
• To answer your messages (legitimate interest or contract).
• To meet legal, accounting and tax obligations (legal obligation, Art. 6(1)(c)).

4. Sharing

We do not sell or rent personal data. We share data only with service providers that help us run the Services (hosting, crash reporting, app distribution through Apple), under data processing agreements, or when the law requires it.

5. International transfers

Where a provider processes data outside the European Economic Area, we rely on European Commission adequacy decisions or Standard Contractual Clauses.

6. Retention

Messages are kept for up to 24 months. Crash and usage data is kept for up to 14 months. Accounting records are kept for the period required by Spanish commercial, accounting and tax law.

7. Your rights

You may request access, correction, deletion, restriction or portability of your data, and object to processing. Write to hola@playdos.app. You also have the right to complain to the supervisory authority: the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD).

8. Children

The Services are not directed at children under 16, and we do not knowingly collect their data.

9. Security

Data travels over encrypted connections (HTTPS/TLS) and access is limited to people who need it to do their work.

10. Changes

We may update this policy from time to time. The date at the top shows the latest version.